Case Study |
Little Italy’s
Family Restaurant & Catering

Little Italy is a true family-run restaurant that offers dishes that they grew up eating and making with their grandmother. Jessica and Carl moved to Tampa, Florida from New York to introduce this wonderful food.
While their food was amazing, the word needed to get out. That’s when Paper Jacket came in.
The Goal
Grow their presence online
So we went to work…
• Their current website needed a major facelift.
• Word was still getting out about their food at a slow pace.

Little Italy needed a presence online that portrayed them as unique, family-owned, and “the best kept secret in the New Tampa area.” We didn’t want to make them seem like the next Olive Garden. In fact, we tried to do the opposite and showcase Little Italy as the substitute to chain restaurants that finally came.
The rest was easy…
By having Jessica and Carl show off their food and personalities, more people would fall in love with them and spread the word about Little Italy like wildfire.
That’s literally what happened.
Our Answer
Make an awesome website and provide a social media presence that showcased Jessica and Carl as the best Italian chefs in town – and awesome people.
Little Italy had actually just gotten a new logo. Paper Jacket merely just took the brand and gave it more personality, designing both their new business cards and menu. The strategy behind it all was to show a personal touch and highlight the beautiful food.
In addition, we suggested that they redesign the inside to make it cozy and filled with family pictures, making customers feel like they came to Jessica’s for a home-cooked Italian meal.

The first thing that Jessica wanted people to see was her food. Done. The opening wowed with great pictures, the design of the website showcased their personality, and the simplicity of the website introduced their two menus: store food menu and catering menu. From there, we presented stories about the family and food.
Normally Paper jacket produces high production video content to wow the audience. But to keep with the strategy, we made the content more personal.
So we recorded everything with a cell phone–audio and all. We even shot it vertical so that it looked like a selfie video.
Our first video was of their 18-inch calzone. The video received 5,000 views overnight and totalled over 50,000 views within 4 months, including over 3,000 clicks to their website.
Little Italy had 1,200 followers on Facebook before Paper Jacket came along. Now, they are over 2,000+ followers. In only a few months, they celebrated record-breaking crowds and sales increases within the first year. We simply provided Facebook Management, Facebook Advertising and a website to showcase their true selves: being awesome.
Strategy
a.k.a Spreading The Word
Advertising
Social Media
Exposure
The Results
Record breaking sales and growth.
The Results
Record-breaking sales and growth.
Website hits per month
Mama mia!
Video views
…on just one of their videos. Most of their views were through organic reach!
Facebook fans
In 2 years, they were at 1,200 fans. After this year: over 2,700+ to date.
Organic Reach Per Day
Did someone say “viral?”
What We Provided
Creative
/ Content Creation
/ Facebook Ads
/ Social Engagement
Branding
/ Positioning
/ Messaging
/ Graphic Design
Production
/ Video Production
/ Video Editing
/ Directing
Website
/ Website UX Design
/ Development
The Bottom Line…
If your marketing is not engaging, then you’re going to lose.
It’s time to create a following that truly cares about your brand and the content you create.